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Mark Maffey
Business Insurance Consultant
Summary
Summary
I have 14 years experience in the New Zealand Fire and General Insurance Industry and have built a good reputation with many brokers across the country. I have worked with brokerages from Kerikeri to Invercargill to help them place their client business.
I currently work within a specialist team at State Business Insurance reviewing renewals which need technical understanding in particular pre-1936 Buildings. I have experience in Property, Fleet Motor, and Liability Areas, but people mostly acknowledge me for my Property Knowledge.
I have wide ranging knowledge in community organisation areas, having being involved in Sports Club, Toastmasters, and Church leadership and committee work for many years. A keen golfer and Member of Huapai Golf Club, currently play off a 15 handicap
I have 14 years experience in the New Zealand Fire and General Insurance Industry and have built a good reputation with many brokers across the country. I have worked with brokerages from Kerikeri to Invercargill to help them place their client business.
I currently work within a specialist team at State Business Insurance reviewing renewals which need technical understanding in particular pre-1936 Buildings. I have experience in Property, Fleet Motor, and Liability Areas, but people mostly acknowledge me for my Property Knowledge.
I have wide ranging knowledge in community organisation areas, having being involved in Sports Club, Toastmasters, and Church leadership and committee work for many years. A keen golfer and Member of Huapai Golf Club, currently play off a 15 handicap
Education
Experience
Business Insurance Consultant IAG NZ
August 2013 – Present (1 year 2 months)|Auckland, New Zealand
Business Insurance Consultant working in State Business Insurance Technical Customer team. Helping in development of renewals process, and reviewing technical renewals.
Denise Maffey & Associates Ltd - Administration Support
November 2011 – July 2013 (1 year 9 months)|Kumeu
Administration Support in my wife's accounting practice. Helping set up new client information, coding statements and general administration
Ansvar Insurance - Business Development Support Officer
March 2007 – October 2011 (4 years 8 months)
Helped in management of schemes, and large property accounts. Broker Liasion with Brokers throughout NZ, quoting and placing business, provided prompt and efficient service.
Involved on various product development teams. Research and anaylsis of product features.
Business reporting and excel spreadsheet skills.
Helped developed Disaster Recovery and Compliance requirements.
Lumley General Insurance - Account Manager Support
2005 – 2007 (2 years)|Auckland
Dealing with mainly North Shore based brokers and Northland Brokers, mainly commercial motor, but also MD/BI and PL/EL Stats covers.
Lumley General Insurance - Customer Consultant
2001 – 2005 (4 years)|Westpac Insurance Centre
Part of Special Accounts Team, specialising in Rural and Contract Works Insurance.
NZI Insurance - Customer Service Advisor
June 1999 – June 2001 (2 years )|Auckland
Customer Service Advisor at Northern Business Service Centre. Looking after direct clients, and assisting Auckland and Orewa branch with Commercial processing and accounts related work. Won Commitment to Service Award for Region whilst there.
Church Stores (NZ) Ltd - Shop Assistant
December 1996 – May 1999 (2 years 6 months)
Organised Book Stall orders, helped with phone and mail order business. Served in Shop helped aid Ministers and Theological Students in providing them with requisite books for their needs.
BCNZ Scripture Union Student Bookshop - Bookshop Manager
January 1995 – November 1996 (2 years) Bible College of New Zealand, Henderson, Auckland
Whilst a full-time Bachelor Degree Student at Bible College of New Zealand (Now Laidlaw College), I ran the Student Bookshop for two years. I was responsible for ensuring that Students had access to core textbooks as well as other useful Theological resources. In that time turnover was increased significantly, and discounts available to students were increased.
Administration Officer Environmental Services
Lower Hutt City Council
June 1991 – January 1994 (2 years 8 months)|Lower Hutt
Administrative support to the Waste Management section:
Including preparation of contract documents,
Helped set up Kerbside Recycling in Lower Hutt, planning collection routes, and mapping out information for Tender Documents. Co-ordinating with Collection Contractors on daily basis
Helped in setting up Hutt City Wide contract for refuse collection. Planning collection routes and mapping out information for Tender Documents. Co-ordinating with Collection Contractors on Daily Basis
Helped in re-tendering of rubbish bag supply, providing input in scheduling of deliveries and palletisation of supplies. Co-ordinated and prepard documents for delivery areas.
Accounts Payable Supervisor - Lower Hutt City Council
June 1990 – June 1991 (1 year )|Lower Hutt
Responsible for all creditors payments made by the council. Duties included day to day supervision of the four staff in the section. The reconciliation of creditors accounts, and councils' creditors control and suspense accounts.
Developed a guide for internal users on how to prepare and approve invoices for payment.
Reduced incomplete creditors reconciliations, and the age of outstanding monies owed.
In liaison with records staff developed and implemented a new creditors records system.
Senior Clerk - PSIS Ltd (Now Co-Operative Bank)
April 1988 – June 1990 (2 years 3 months)|Blenheim and Lower Hutt, New Zealand
Was Senior Clerk at Blenheim and Lower Hutt Branches, doing a range of roles including, credit control, TV Hire Administration, Mortgage and Personal Loan Lending.
Assistant Rates Clerk/Cashier - Blenheim Borough Council
1987 – 1988 (1 year)
Responsible for receipting rates, pensioner rents payments, issuing of drivers licences and dog licences, reconciliation of daily takings. Back up to Rates Clerk,upkeeping valuation records and doing rates enquiries.
Junior Accounts Clerk - Blenheim Borough Council
1983 – 1987 (4 years)|Blenheim NZ
As Junior Accounts Clerk I did the following:
*Collection and counting of all car park and parking meter monies.
*Preparation and Banking of all monies received by Council
*Accounts Receivable Invoicing
*Accounts Payable checking of and preparation of supplier invoices for payment
*Writing of Cheques and obtaining signatures for payment
*Keeping of Cheque written records
*Payment of Councillors and Mayoral Honorariums
*Weekly updating of Fuel and Oil records.
Whilst there I completed over 4 years the New Zealand Certificate in Local Government Administration, NZCLGA by correspondence through the NZ Technical Correspondence Institute. (Now Open Polytechnic).
Volunteer Experience & Causes
Club President - Toastmasters International
Sgt at Arms - Toastmasters International
Committee Member on Church and Sports Club Committees
Honors & Awards
December 1982 - Boys Brigade Queens Badge- Boys Brigade New Zealand
April 1983 - Toastmasters Youth Leadership Award, Toastmasters International
May 1985 - Rotary Youth Leadership Award, Rotary International
1988 - Toastmasters ATM
Marsh Prize for Risk Management 2004
ANZIIF Prize for Top Student in Strategy and Governance 2006
August 2013 – Present (1 year 2 months)|Auckland, New Zealand
Business Insurance Consultant working in State Business Insurance Technical Customer team. Helping in development of renewals process, and reviewing technical renewals.
Denise Maffey & Associates Ltd - Administration Support
November 2011 – July 2013 (1 year 9 months)|Kumeu
Administration Support in my wife's accounting practice. Helping set up new client information, coding statements and general administration
Ansvar Insurance - Business Development Support Officer
March 2007 – October 2011 (4 years 8 months)
Helped in management of schemes, and large property accounts. Broker Liasion with Brokers throughout NZ, quoting and placing business, provided prompt and efficient service.
Involved on various product development teams. Research and anaylsis of product features.
Business reporting and excel spreadsheet skills.
Helped developed Disaster Recovery and Compliance requirements.
Lumley General Insurance - Account Manager Support
2005 – 2007 (2 years)|Auckland
Dealing with mainly North Shore based brokers and Northland Brokers, mainly commercial motor, but also MD/BI and PL/EL Stats covers.
Lumley General Insurance - Customer Consultant
2001 – 2005 (4 years)|Westpac Insurance Centre
Part of Special Accounts Team, specialising in Rural and Contract Works Insurance.
NZI Insurance - Customer Service Advisor
June 1999 – June 2001 (2 years )|Auckland
Customer Service Advisor at Northern Business Service Centre. Looking after direct clients, and assisting Auckland and Orewa branch with Commercial processing and accounts related work. Won Commitment to Service Award for Region whilst there.
Church Stores (NZ) Ltd - Shop Assistant
December 1996 – May 1999 (2 years 6 months)
Organised Book Stall orders, helped with phone and mail order business. Served in Shop helped aid Ministers and Theological Students in providing them with requisite books for their needs.
BCNZ Scripture Union Student Bookshop - Bookshop Manager
January 1995 – November 1996 (2 years) Bible College of New Zealand, Henderson, Auckland
Whilst a full-time Bachelor Degree Student at Bible College of New Zealand (Now Laidlaw College), I ran the Student Bookshop for two years. I was responsible for ensuring that Students had access to core textbooks as well as other useful Theological resources. In that time turnover was increased significantly, and discounts available to students were increased.
Administration Officer Environmental Services
Lower Hutt City Council
June 1991 – January 1994 (2 years 8 months)|Lower Hutt
Administrative support to the Waste Management section:
Including preparation of contract documents,
Helped set up Kerbside Recycling in Lower Hutt, planning collection routes, and mapping out information for Tender Documents. Co-ordinating with Collection Contractors on daily basis
Helped in setting up Hutt City Wide contract for refuse collection. Planning collection routes and mapping out information for Tender Documents. Co-ordinating with Collection Contractors on Daily Basis
Helped in re-tendering of rubbish bag supply, providing input in scheduling of deliveries and palletisation of supplies. Co-ordinated and prepard documents for delivery areas.
Accounts Payable Supervisor - Lower Hutt City Council
June 1990 – June 1991 (1 year )|Lower Hutt
Responsible for all creditors payments made by the council. Duties included day to day supervision of the four staff in the section. The reconciliation of creditors accounts, and councils' creditors control and suspense accounts.
Developed a guide for internal users on how to prepare and approve invoices for payment.
Reduced incomplete creditors reconciliations, and the age of outstanding monies owed.
In liaison with records staff developed and implemented a new creditors records system.
Senior Clerk - PSIS Ltd (Now Co-Operative Bank)
April 1988 – June 1990 (2 years 3 months)|Blenheim and Lower Hutt, New Zealand
Was Senior Clerk at Blenheim and Lower Hutt Branches, doing a range of roles including, credit control, TV Hire Administration, Mortgage and Personal Loan Lending.
Assistant Rates Clerk/Cashier - Blenheim Borough Council
1987 – 1988 (1 year)
Responsible for receipting rates, pensioner rents payments, issuing of drivers licences and dog licences, reconciliation of daily takings. Back up to Rates Clerk,upkeeping valuation records and doing rates enquiries.
Junior Accounts Clerk - Blenheim Borough Council
1983 – 1987 (4 years)|Blenheim NZ
As Junior Accounts Clerk I did the following:
*Collection and counting of all car park and parking meter monies.
*Preparation and Banking of all monies received by Council
*Accounts Receivable Invoicing
*Accounts Payable checking of and preparation of supplier invoices for payment
*Writing of Cheques and obtaining signatures for payment
*Keeping of Cheque written records
*Payment of Councillors and Mayoral Honorariums
*Weekly updating of Fuel and Oil records.
Whilst there I completed over 4 years the New Zealand Certificate in Local Government Administration, NZCLGA by correspondence through the NZ Technical Correspondence Institute. (Now Open Polytechnic).
Volunteer Experience & Causes
Club President - Toastmasters International
Sgt at Arms - Toastmasters International
Committee Member on Church and Sports Club Committees
Honors & Awards
December 1982 - Boys Brigade Queens Badge- Boys Brigade New Zealand
April 1983 - Toastmasters Youth Leadership Award, Toastmasters International
May 1985 - Rotary Youth Leadership Award, Rotary International
1988 - Toastmasters ATM
Marsh Prize for Risk Management 2004
ANZIIF Prize for Top Student in Strategy and Governance 2006
Interests
Recommendations